Returns & Warranty

Thirty days. Eligible unused items. Two-year warranty.

30-day return window

Returns are accepted within 30 days of delivery for eligible items that are unused, undamaged, and returned with original packaging and all included accessories/components.

Condition

Items must be unused, undamaged, and in original condition with all accessories and components included. Used, installed, incomplete, or customer-damaged items are not returnable. Opened or used liquids and consumables are not eligible unless defective.

How to start a return

Email support@getdrivora.com with your order number and the item you'd like to return. We'll reply within one business day with return instructions. Return shipping is paid by the customer unless the item is defective, damaged in transit, or incorrect due to our error.

Refund timing

Refunds are issued within 2 business days of receiving the return at our warehouse. Bank processing usually adds another 3–5 days to the original payment method.

Warranty (2-year limited)

All DRIVORA tools carry a 2-year limited warranty against material and manufacturing defects. Warranty replacements ship free both ways. We don't require photo arbitration for clear defects — describe what failed and we send a replacement.

Have a return or warranty question?

Most replies arrive within one business day, Mon–Fri.

Contact support